Q3: In the face of high grid capacity expansion costs, what alternative or optimization solutions do you offer?
Answer: To address the pain point of insufficient grid capacity, we provide an integrated "Solar-Storage-Charging" value-added service. By integrating industrial-grade energy storage battery cabinets, the system can store energy during off-peak hours and assist in high-power fast charging during peak hours, thereby reducing the instantaneous demand on the public grid. Additionally, our equipment supports dynamic load balancing (DLB) functionality, which can automatically limit the charging power based on the total load of the site to ensure maximum charging efficiency without triggering the distribution transformer to trip.
Q4: What significance does the modular design have for later maintenance and equipment upgrades?
Answer: Jiuroad's DC fast charging system adopts a highly integrated modular architecture. This means that if a power module fails, the system will automatically isolate the module and keep the others working, achieving "maintenance without downtime". For operators, this means zero downtime risk. Moreover, this design has strong scalability: if you initially invest in 480kW, as the number of vehicles increases, you can simply add module slots to upgrade to 960kW or higher without replacing the entire machine base and main cables, greatly protecting the value of your assets.
Q5: How do you provide remote support and spare parts guarantee for overseas markets?
Answer: We have established a dual service system of "digitalization + localization". Through the built-in intelligent gateway, our engineers can remotely diagnose over 90% of faults online. For hardware replacement, since we use standardized module design, non-technical personnel can also complete the hot-swappable replacement of modules under guidance. We will establish spare parts centers in major market regions or configure a certain proportion of "emergency spare parts packages" for customers based on order size. In addition, we offer detailed video tutorials and multi-language technical manuals to ensure a worry-free after-sales experience for global customers.